Telemarketing
Companies use telemarketing to market their products and find new customers.
Withdrawing and returning telemarketing purchases
Most telemarketing purchases can be witdrawn within 14 days. During this period, you may withdraw the purchase without a specific reason.
Door-to-door sales
Door-to-door sales means selling goods or services in a consumer's home, or anywhere outside the trader’s business premises.
Withdrawing and returning purchases in door-to-door sales
In door-to-door sales, most purchases can be withdrawn within 14 days. During this period, you may withdraw the purchase without a specific reason.
News about telemarketing and door-to-door sales
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Consumers’ voices have been heard: written confirmation proposed for telemarketing
18.2.2022 | Press release -
Consumer Ombudsman investigating telemarketing of electricity contracts
9.7.2020 | Press release -
Several reports on telemarketing by Health Group Finland, Super Living Products and Vitaelife Pharma
17.6.2020 | Press release