Accessibility
The Finnish Competition and Consumer Authority strives to ensure the accessibility of its online services in accordance with the act on the provision of digital services (laki digitaalisten palvelujen tarjoamisesta 306/2019). FCCA aims to take accessibility into account also in its social media channels, as far as the features of the platforms make it possible.
Feedback and contact information
Have you noticed any shortcoming regarding accessibility?
If you notice problems with accessibility on the website, first give feedback to the FCCA. Receiving an answer may take 14 days. If you are not satisfied with the response you have received or if you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency of Southwest Finland. The “saavutettavuusvaatimukset.fi” (“accessibility requirements”) website of the Regional State Administrative Agency of Southwest Finland provides information on how to file a complaint and on how the matter will be handled.
The FCCA Communications Department is responsible for the accessibility of FCCA’s online services, as well as for the processing of feedback. You can contact us by e-mail: viestinta@kkv.fi.